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SUITE
NUMBER
Upon receipt of your completed application,
you will be assigned a suite number. Include your suite number
on your mail as part of your mailing address for accuracy in directing
your
mail.
ITINERARY
If you have an itinerary, send it to us and your
mail will be waiting for you at each destination. OR Use our toll
free number to call 24 hours a day, 7 days a week to leave your
instructions.
ASSOCIATE
MEMBERS
Our fees are based upon one principal member with no additional charge
for a spouse, even if they use their maiden name. Associate members may
be added at additional cost.
POSTAGE
DEPOSIT
A postage deposit is required of ALL members except
GOLD and Platinum. You pay ONLY for the postage or freight service
you require plus a small re-mailing fee.
An account will be kept of mailing expenses and you will be notified
when your balance falls below a minimum threshold for continued service. In the event
you cancel your service, you will receive a refund of all unused funds
in your postage account.
OFFICE
HOURS
Our advertised business office Hours are Monday-Friday 10:00 am to 3:00 pm EST. We observe all
Postal Holidays. You may call our toll-free number 24 hours a day and
leave any message you wish. Messages are handled on the next business
morning. In practice, if we are at work and the phone rings, we
answer it.
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PERSONAL & CONFIDENTIAL
FAST FORWARD provides a CUSTOM SERVICE designed to accommodate individual
needs at reasonable rates.
Our
motto: "Your
mail follows you …. ANYWHERE," exemplifies our efforts
to provide you with dependable, worry-free service.
Services
rendered to or on behalf of our members remain confidential.
No information regarding you will be given to others without
your express request or under action of law.
MESSAGE
SERVICE
We provide message service concurrent with membership. Messages relayed
by mail are FREE. You may call during business hours and retrieve your
messages for a nominal fee. Messages may be left 24 hours a day 7 days
a week. During non-work hours, calls are recorded automatically.
SPECIAL
HANDLING
We provide an OPTIONAL "Special Handling" Service. For a small
additional fee, we will "flag" your box for "Special Handling" of
specific items. (i.e. tax returns, vehicle tag renewals, checks,
parcels, certified mail, Fedex, UPS, etc…)
These would be mailed UPON RECEIPT to your designated address.
SAME
DAY MAILING
When you change your address before noon EST, we can mail that day at
no charge. After noon, we may still be able to send that day with a nominal
special handling fee.
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